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ServiceNow

Unlocking the potential of your organisation.

Our ServiceNow Distinction and Certificates.

AC3 and ServiceNow have the capability to transform your business and allow you to find the operational efficiencies you need to grow. As an Elite Partner, we have a highly-skilled team of experts who will enable you to achieve your digital transformation objectives.

ISG Provider Lens

AC3 has been identified in the ISG™ Provider Lens ServiceNow Ecosystems Partners Quadrant Report - March 2023.

In this ISG Provider Lens™ quadrant report, ISG covers the following three quadrants for ServiceNow services/solutions: ServiceNow Consulting Services, ServiceNow Implementation and Integration Services and ServiceNow Managed Services Providers. AC3 has been identified as a Leader in ServiceNow Implementation and Integration Services, a Rising Star in ServiceNow Consulting Services and a Product Challenger in ServiceNow Managed Services Providers.

Read the report

How we help you with ServiceNow

We offer a variety of services to help you to digitise, evolve, and mature your organisation. From greenfields implementation to uplifting existing ServiceNow environments, AC3 have a high skilled team to help you on your journey to unlock your business potential. Our core offerings include:
ServiceNow Implementation Services
Deployment of ServiceNow in an AC3 Domain Separated Instance or in your own ServiceNow Instance. We will ensure you start your ServiceNow Journey on the right foot.
ServiceNow Upgrade Services
Upgrades are our speciality at AC3 with our fastest turn-around of 8 days! We will get you to the latest version to allow you to leverage the latest ServiceNow capabilities.
Enterprise Service Management Enablement
AC3 will partner with you to unlock your organisation. By digitising and centralising service management work flow across the enterprise to improve delivery, customer experience, and efficiency.
ServiceNow Managed Support Services
AC3 have various offerings for ServiceNow as a Managed Service through its own multi-tenant instance and via client-dedicated instances.
Current State Assessment & Roadmap Planning
AC3 will conduct a Health Scan of your ServiceNow environment to provide insight and recommendations on where maturity can be achieved.
Learn more
Service Delivery Maturity Assessment
AC3 will conduct a Service Delivery Maturity Assessment to provide insight and recommendations on how organisations can improve their service delivery.
Champion Enablement
Champion Enablement is our tried and tested approach that provides your ServiceNow users with the fundamental skills they require to get value from the platform.

Our platform coverage

IT Service Management
Deliver scalable services to your business that boosts productivity and improve the experience of your customers and employees
IT Business Management
Enable your business to create better value from your initiatives and enable change faster by planning, prioritising, and tracking work that is aligned to your business objectives
IT Operations Management
Predict issues, reduce user impact, and automate resolutions by identifying anomalies and solving issues before they occur with cross-team automation workflows
Governance, Risk and Compliance
Minimise business disruption, improve business resilience, make data-informed decisions, and drive action for high-risk areas and noncompliance with ServiceNow GRC.
Software Asset
Automate the end-to-end lifecycle for software licenses, hardware assets, and cloud while reducing risk.
Security Operations
Improve your cyber resilience and vulnerability management while speeding response times
Human Resources
Streamline employee service experience and improve productivity with intelligent workflows
Safe Workplace
Manage essential needs and services for returning to the workplace

Our ServiceNow eBooks

Harnessing ServiceNow to enhance digital resiliency
In this eBook, we discuss how organisations can enhance their digital resiliency efforts by unlocking value and harnessing ServiceNow to its full potential.
Read the eBook
Align your IT to your business strategy
In this eBook, we discuss how aligning your IT to your business strategy can help you create better business outcomes by investing in customer and employee experiences.
Read the eBook

Who is this for?

Enterprise looking to mature operations
Companies who are currently struggling to make informed decisions due to lack of insight
Any organisation who are looking to remove legacy platforms to help digitise and transform your business

Why work with AC3?

1. ISG Provider Lens
AC3 has been identified in the ISG™ Provider Lens ServiceNow Ecosystems Partners Quadrant Report - March 2023.
2. ServiceNow Elite Partner
As a ServiceNow Elite Partner, you can be confident that you get personal experience, capability, knowledge, and ServiceNow expertise to unlock productivity through ServiceNow as a platform.
3. Best Practice
We leverage our best practice knowledge gained through extensive ServiceNow experience across varying business and technical scenarios and requirements. We are guided by ServiceNow best practice that will help you digitise your workflows, deliver great experiences and unlock productivity within your organisation.

Want to know more?

View all
News & Events AC3 partners with ServiceNow in New Zealand
Three magazine Evolution with ServiceNow as a customer and partner
/ eBooks & Whitepapers Harnessing ServiceNow to enhance digital resiliency
Blogs Tech made real: How ServiceNow can help your business with Dan Marsh

Are you ready to learn more?

If you would like to transform the old and manual ways of working into modern, digitised workflows and make work and your business better, don't wait, get in touch to find out how we can help today!
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