VMware proactive technical Support

Hands-on technical support and Account Management, available to help you maximise your VMware investment

Bulletproof’s Dedicated VM (VMware) service combines the enterprise functionality and features of VMware’s virtualisation technology with Bulletproof’s deep monitoring and proactive management, in order to support mission critical applications and websites.

Specialising in host management for some of Australia’s largest enterprises for more than a decade has allowed Bulletproof to develop services designed to:

  • Assist with design, configuration and deployment of virtualised environments
  • Setup and customised deep monitoring, alerting and reporting for hosts & services
  • Provide best-of-breed ongoing proactive host management
  • Deliver 24x7x365 proactive application and database management

24/7 Proactive Monitoring, Management and Alerting

As a Bulletproof customer you will enjoy 24/7 proactive monitoring, management and alerting of your VMware environment. Eliminating the need for your internal technical teams to be available 24/7.

24/7 Proactive Technical Support

Our Customer support team is available 24/7 to assist you with your enquiry. You can contact our technical teams via telephone, through our Customer portal – Manage or via email.

Dedicated Account Management

You will be assigned a dedicated Account Manager, available to assist you with any VMware product or solution enquires, your Cloud Strategy or just for some friendly advice.

Review & Continuous Improvement

Through Bulletproof’s Professional Services division, we can run regular audits or review workshops to ensure your environment stays costs-optimised and maintains best-practice standards.

Please contact us via our online form, or call us on 1300 663 903 to discuss your requirements with one of our friendly consultants.