Transcript

"Over the years that's kind of evolved and there's been different schools of thought around what is the most appropriate cloud, what workload should live where.

That's literally, you know, the core of our business and why customers use us.

We take away that complexity but we still provide them a standard of managing things consistently that aligns with what they need and what their requirements are.

To be humble, hardworking and frugal.

Those three attributes are the things that we try and drive and make decisions in the business by.

We've grown up and we deal with much larger enterprise, highly regulated customers these days.

We've got customers that we're transacting with today that I was transacting with when I was on my own.

So they've been with us for the life of our business.

It's a good testament to how we do business.

Customers call us because they know we can help them, because they know we can unlock something for them, because they know that we can get something done that hasn't gone away.

In our experience, government is actually very, specifically New South Wales, very innovative.

They're learning the way in many areas of technology.

They're kind of breaking new ground.

They're either in the business of governing, so public sector organisations, or they're highly regulated because they're in financial services, insurance, and the like superannuation insurance, FSI type segment.

There's a different level of interaction when you're working with government.

Your governance and risk and compliance layer has to be very mature, very well developed.

And there's commonalities to those industries in fact because thy have to make sure that they have dependable technology that is secure.

Governments want to provide jobs and services and people to pay tax in their local jurisdictions and also abide by the laws within those jurisdictions as well.

So sovereignty has become a big draw card and for us a unique selling proposition because we are 100% Australian owned and operated.

All of our staff are onshore.

We deliver all our services from here.

What does APRA impose on a financial services organisation?

What doe cybersecurity New South Wales need from every New South Wales government agency, IRAP and the ISM for federal organisations, which a lot of companies are starting to adopt through Essential 8.

We need to be intimate with that.

I've been working with HPE Technology for more than 25, 30 years.

I have a very high regard for the brand, a very high regard for how they partner.

There is definitely a very partner centric approach to the way HPE do business.

As a customer of HPE< who then use that technology in the GreenLake construct to service our customers, it gives us that commercial flex that we need to then service our customers and have them buy things the way they would prefer to buy them.

We were one of the first service providers, if not the first service provider in Australia, to offer it as a service model with HPE.

We contributed significantly in the Partner Advisory Councils, into product development and also feeding our learnings back into HPE around how we've developed this product and what's working for us and what's not.

The partnership is mutual.

We've invested a lot in learning about the technology through their training course courses and programmes so that we can be an expert.

They're a great organisation to partner with.

It's not about talking and creating reams of paper about what you should do and how you should do it.

It's about, okay, look this is the direction that we're going to take.

Here's the things that you need to consider.

Let's just get on and get the job done.

Technology is just a tool.

How you use it to solves problems is where the magic happens."